Category: Help with Wsappmass functionalities
1- Chatbot for WhatsApp
Another cool feature that Wsappmass brings to you is the Chatbot. Find out which instant messages are available based on your customers’ needs. Your messages will be sent to the right people.
2 – Step 1: Select the chatbot in the features menu
3 – Step 2: Create Chatbot Message Templates
Configure message templates based on keywords sent by customers.
You can choose 2 types that match the keywords:
The message contains the keyword
The message contains the entire keyword
You can enter multiple keywords for the same message body.